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Terms of service

Last updated: [dd.mm.2026]

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These Terms set out the rules for using the Polish Export Cluster website available at [www.exportcluster.pl] (the “Website”).

§1. General provisions

  1. The owner and operator of the Website is [full company name], registered office: [address], Tax ID (NIP) [number], REGON [number] (the “Provider”).
  2. You can contact the Provider at: [kontakt@exportcluster.pl].
  3. These Terms are the terms referred to in Article 8 of the Polish Act of 18 July 2002 on the provision of electronic services.

§2. Definitions

  • User — anyone using the Website.
  • Cluster Member — a business that has signed a membership agreement with the Provider.
  • Company profile — a page in the Website directory presenting a Cluster Member.

§3. Services provided on the Website

The Provider offers the following electronic services free of charge:

  • access to the directory of Polish companies, event information and articles,
  • contact forms, including the enquiry form on company profiles,
  • the application form for joining the Cluster.

Cluster membership and publication of a Company profile are based on a separate agreement with the Provider. Membership conditions, including fees, are set out in that agreement.

§4. Technical requirements

To use the Website you need a device with internet access, an up-to-date web browser and — for forms — an active e-mail address.

§5. Rules of use

  1. Users must use the Website in accordance with the law and good practice.
  2. Sending unlawful content, including spam, is prohibited.
  3. Information in Company profiles is provided by Cluster Members, who are responsible for its accuracy.
  4. Event information is for guidance only — the organiser’s information is binding.

§6. Complaints

Complaints about the Website can be sent to [kontakt@exportcluster.pl]. The Provider will respond within 14 days of receipt.

§7. Final provisions

  1. Personal data processing is described in the Privacy policy.
  2. The Provider may change these Terms for important reasons and will announce changes on the Website.
  3. Polish law applies to matters not covered by these Terms.
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